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Main Office:
220-1210 8th Street S.W
Calgary, AB. T2R 1L3 Canada

Calgary: (403) 209-0000
Toll Free: 1-888-NUCLEUS (682-5387)

Hours: Mon-Fri: 9 am – 5 pm (Mountain)

Fax Calgary: (403) 541-9474
Fax Edmonton: (780) 420-1075

Technical Support:
Calgary: (403) 509-4960
Toll Free: 1-888-466-6336

Mon-Fri: 8 am – 9 pm (Mountain)
Saturday: 9 am – 5 pm (Mountain)

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Technical Support: [email protected]
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Network Operations: [email protected]
Network Abuse/Security: [email protected]

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CCTS Information and links

Commission for Complaints for Telecom-television Services (CCTS) The CCTS is an independent agency whose mandate is to resolve complaints of individual and small business customers about their telecommunications and television services. If you have a complaint about your telephone, wireless, or Internet service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, the CCTS may be able to help you, free of charge. To learn more about the CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-168
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