I've been a Nucleus customer for 15 years and have always received a high level of professional service.
Ray E June 21, 2018
Excellent knowledge and very quick resolution to my problem
Andrew S June 20, 2018
Amazing quick service. Will definitely recommend to people I know
Sylvia F June 12, 2018
I support local and ever so relieved to have found out about Nucleus' existence. My frustrations with Shaw have struck a wall and exceeded my threshold tolerance. I have been doing mass advertising for you... I hope my actions speak for itself.
Seylin H June 1, 2018
The tech support such as I received today from Rachel is one of the reasons I have been with Nucleus for 100 years. Check my account.
Richard C May 31, 2018
I love how you Nucleus has real people to answer the phone and you have always solved my issues quickly. Thanks
Allan B May 30, 2018
As always excellent service thanks
Marcy A. May 28, 2018
Megan responded to my request very quickly. She was able to identify the source of the misapplied payment and sent an updated statement of account as well as a revised invoice without me having to ask for updated documents. She was very courteous and ensured all my questions were answered.
Stephanie A. May 23, 2018
Megan was very friendly & helpful, helped me out within minutes
David Z May 22, 2018
I've always found Nucleus Tech Support to be first-rate. It's the key reason I stay with Nucleus.
Dave May 17, 2018
Great service, as usual! Thank you.
Karen-Maria May 15, 2018
We've had great support from the Nucleus technical team
Stu May 3, 2018
Elise was able to pinpoint my problem even though I am uncertain my explanation was not the best. Thank you for having such great technicians to assist us.
Esther May 1, 2018
The service I get is the main reason I stay with Nucleus
Susan April 26, 2018
The transition of our websites and email was easy and fast. Should have done it a long time ago.
Bill T April 26, 2018
everything with the installation went very smoothly, and my download speed is as advertised. Thank You!
Jeff D April 26, 2018
What more can I say, as always exemplary service without annoying sales calls-life doesn't get any better!
James C April 26, 2018
Excellent help, as always!!
Ginny April 20, 2018
I have used your service for a long time and have found excellent service a norm. Thank you
Kim April 18, 2018
Charissa was very pleasant and nice to work with. I am a student on a tight budget and so far Nucleus has been great. I have recommended it to many friends looking for a inexpensive but reliable option.
Madison F. April 17, 2018
Elise was very easy to work with, thank you.
My wait time was very short.
Michelle April 10, 2018
I recommend your company for hosting ALL THE TIME. Your service is excellent.
Jennifer D March 29, 2018
I haven't interacted with Nucleus support for years. I must say that things have improved dramatically. Thanks for the attention to seeing me through to a positive result!
Ryan March 23, 2018
Elise understood & recognized my problem right away and walked me through the problem. It was a great experience
Jim March 21, 2018
Elise was quick to respond and made every effort to address the issues I raised. Her assistance helped me quickly solve the problems.
Gordon L March 20, 2018
Nucleus Information Service provide an extremely reliable service.
The company is staffed by an outstanding group of employees who are caring and patient with some of us, who grew up with mechanical adding machines
Bill March 19, 2018
Elise was excellent. Stayed on the call as long as was needed and provided excellent results.
Dave S. March 16, 2018
Elise was everything I could have hoped for. Thank you so much Elise. I was in a bind with many life deadlines to struggle against today. Elise figured out what the problem was and sorted it for me in good time. She was the 2nd person I had spoken to today and instead of just sending me off to sort it myself (which didn't work properly) she actually sorted it for me within minutes. I am really appreciative.
Juliet March 15, 2018
Nucleus..... last of the small independents, grown larger but still operating as the independent. I haven't been this long with you guys without reason.
Fred March 2, 2018
Elise was great to deal with and answered all my questions as required.
Ryan February 26, 2018
OVER THE YEARS THE NUCLEUS TECHNICAL STAFF HAVE BEEN QUICK TO HELP ME WITH ANY COMPUTER PROBLEMS I EXPERIENCE .
I HAVE RECCOMMENDED NUCLEUS TO A LOT OF FRIENDS AND ASSOCIATES .
Brian February 26, 2018
My experience with Elise was incredible. She knew exactly how to fix my problem and was very patient with me. It was a pleasure to deal with her.
Ron February 14, 2018