mystery-person

Peter is exceptional and always takes the time to make sure my questions are answered. And I always have a lot of questions.

Geoff August 29, 2018

mystery-person

As always, the response was exceptional. Very polite, efficient and, most importantly, kept me up to date and followed the ticket to resolution! Again, thank you for the excellent service and support.

Gerard August 28, 2018

mystery-person

Very polite and helpful.

Zahir August 16, 2018

mystery-person

mine was a quick and easy issue spam issue but he was very courtious and let me know what to look for.

Gloria August 16, 2018

mystery-person

I'm still very happy with Nucleus after more than 20 years service. I love supporting local companies, keep up the good work!

Karen August 15, 2018

mystery-person

Not only did he help with the problem I called about, but he also offered to help with another problem not related. He was very personable and easy to work with, and before he was done, he double checked that he had done it the best way and came back with better information that he implemented. This was a problem that we had been struggling with for years, and he found and fixed it, so needless to say, we are very happy.

Andrea August 15, 2018

mystery-person

Rachel was AMAZING and a pleasure. She got my issue resolved quickly and went above and beyond when I asked questions. We have been with Nucleus since almost the beginning and have always had Excellent customer service! On more than one occasion we have been give the chance to change internet providers to reduce the cost of our home services (bundling home phone, and internet, etc.) but we have always refused because we do not want to lose Nucleus. Please keep up the Great work.....you have some amazing employees working for you.
Thanks Again.

Julie August 15, 2018

mystery-person

Nigel was patient, kind and very pleasant.

Kelly August 10, 2018

mystery-person

Good experience meeting Charissa. She made my experience with your company a very good experience

Dorothy K August 2, 2018

mystery-person

Nigel is professional & friendly . He listened , laughed and answered all questions knowledgeably & quickly . Merci . Franz X

Francis X July 31, 2018

mystery-person

very helpful,  thanks to all !!

Dave F July 24, 2018

mystery-person
[testimonials]

Joyce July 23, 2018

mystery-person

MY TECHNICIAN WAS VERY HELPFUL , EXPLAINED MY PROBLEM TO ME AND PAITENT WITH MY QUESTIONS. HE RECEIVED SUPPORT ADVICE AND THE TEAM GOT ME UP AND RUNNING , I HAVE SOME MORE BITS LEFT 🙂

Gloria July 20, 2018

mystery-person

John Shiells is a very customer-oriented person, and I am thoroughly impressed with his take-charge, "let's get you through all of this tech-speak" approach. I'm a techno nerd in general, but there were tech matters that were beyond my knowledge base. We were negotiating our way through some very time-sensitive hosting issues this past two weeks, and John made it happen for us quickly. Good work!

Laurel July 13, 2018

mystery-person

Nucleus customer support is the best there is! I have been a huge ADVOCAT for Nucleus and have sent you many hosting customers. Thanks again for delivering exceptional customer service once again! I will always remain a loyal customer

Rick July 9, 2018

mystery-person

Everyone asks me who "Nucleus" is and I always tell them Nucleus is my wonderful IP and they should check you out!  I've never had a bad experience with Nucleus since finding you many years ago

Debrah W June 28, 2018

mystery-person

I like that Nucleus is a Calgary company and set up couldn't have been easier.

Pam F. June 26, 2018

mystery-person

No waiting and resolved very quickly

Lisa W. June 25, 2018

mystery-person

I love Nucleus, tech support, customer service are super efficient! Thanks!

Jo-Anne S. June 25, 2018

mystery-person

I've been a Nucleus customer for 15 years and have always received a high level of professional service

Ray E. June 21, 2018

mystery-person

Very down to earth, quick and knowledgeable

Lisa June 21, 2018

mystery-person

I've been a Nucleus customer for 15 years and have always received a high level of professional service.

Ray E June 21, 2018

mystery-person

Excellent knowledge and very quick resolution to my problem

Andrew S June 20, 2018

mystery-person

Amazing quick service.  Will definitely recommend to people I know

Sylvia F June 12, 2018

mystery-person

I sup