No, Nucleus does not block any websites.


 

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You can acquire either an Unlimited (covers all sub-domains) or Single (secure web sites) Certificate for your own Domain by contacting our Sales team.

See additional information on this page

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For domain registration with Nucleus you will need to contact our sales department. You may reach the sales department at 1-888-682-5387 or email [email protected]


 

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First ensure your non-domain webspace (free with your DSL package) is activated by contacting Nucleus technical support.

You can use a variety of FTP clients such as FileZilla to connect to the Nucleus server or you can even use DOS. The Nucleus FTP server address is www.nucleus.com, and you will use the username and password for your account (it is usually the same as your dialup account)


 

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If Nucleus is hosting a domain for you, you can normally log into http://panel.domain-name.tld. You’ll need the username and password that was registered with the hosting account or set by a website administrator to login.

You can manage various aspects of your website including usage statics, passwords, SSL certificates, databases, and more.


 

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There are many free to use programs out there that you may use to handle FTP in a graphical based state.

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Maintaining the latest version of PHP and other applications is key to good website security. To update your PHP version, please log in to the website control panel and follow the following steps.

1. From the main landing page click on your domain name.

2. Click on the Hosting Settings link.

3. Next to the PHP support line, select the pull down menu and select the correct version. Please note the newest version is toward the top.

4. Scroll down to the bottom and select OK to save the settings.

We do advise you to use the latest version of PHP whenever possible and ensure your website is compatible with the latest version.


 

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Yes, our servers are passive FTP compatible


 

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It depends what you need it for.
If you want a domain hosted- there are static IPV6 addresses that can be assigned that way.

However for an internet connection, at the moment, we can only provide IPV4 addresses.


 

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There a numerous ways a website can benefit your business. With a website you can:

  • Promote awareness of your services to customers, local and global
  • Communicate with clients, employees, and the general public
  • Display and market your products and services
  • Join your competitors, already reaping the benefits of the internet
  • Sell your products to millions of potential customers 24 hours a day
  • Network with other businesses or organizations
  • Increase your market coverage throughout the world
  • Cut your advertising and marketing expenses
  • Eliminate having printed material go out-of-date
  • Reduce printing and postage expenses
  • Attract new employees
  • Boost the professional image of your business or organization

 

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Because our customers’ needs vary, so do our website prices. If you’d like a more specific cost, please review our hosting products and contact our sales team at 1-888-NUCLEUS.


 

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A virtual server is a server that shares hardware and software resources with other operating systems (OS), versus dedicated servers. Because they are cost-effective and provide faster resource control, virtual servers are popular in Web hosting environments.


 

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We design according to our clients’ needs. Every site is different. Our designers start from scratch, or are built using WordPress templates.


 

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We use sophisticated software and caching techniques to keep your website loading quickly.


 

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Through our partners, you can have a full e-commerce solution on any web site hosted by Nucleus. For details please contact us via email or 1-888-NUCLEUS (682-5387)


 

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Check the SSL Certificate. Look at the URL of the website. If it begins with “https” instead of “http” it means the site is secured using an SSL Certificate (the s stands for secure). SSL Certificates secure all of your data as it is passed from your browser to the website’s server.


 

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We’d be more than happy to help you with your domain name registration. Please review our pricing and if you’d like our assistance, please call us at 1-888-NUCLEUS (682-5387)


 

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Expired domains go through four different stages:

  1. Renewal Grace Period
  2. Redemption Period
  3. Pending Delete
  4. General Availability

The process and time lines for these stages differs slightly from one domain extension to another. What follows is a general overview, which is applicable to most, but not all, domain extensions.

Renewal Grace Period

This period begins the day the domain expires, and last for 30 calendar days.

  • Should a domain expire, we will point the domain to one of our parking pages
  • Email services are not affected (unless the parking of the domain results in a change in name servers)
  • The domain can be renewed via a regular renewal process, and without penalty
  • The domain will be immediately renewed, however they may take a short time to become fully functional due to DNS propagation. Our TTL value on expired / parked domains is 15 minutes, so in theory domains which are renewed while in their renewal grace period should be functional once again within 15 minutes.

NOTE: For .CA domains (only), CIRA does not permit the routing of expired domain names to a parking page etc. Instead, the requirement is that all routing for the domain (including email) be suspended. This will result in all aspects of the domain no longer functioning. Such a domain is still recoverable via the means outlined in this article.

Redemption Period

This period begins at the end of the Renewal Grace Period, and last for 30 calendar days.

  • This period is controlled by the respective Registry, whereby the zone file for the domain is removed.
  • All services for the domain will cease to function.
  • The domain can only be recovered via a manual process. Please contact Nucleus support directly. The Registries impose an additional penalty fee in addition to the renewal fee, which we must pass long to customers. This fee is both to cover the additional overhead of the redemption process, but also to encourage domain owners to keep domains and their related websites functional. The costs to redeem a domain name is $125.00 . This fee includes the one year renewal of the domain.
  • Upon redemption, the domain will be immediately recovered and renewed, however it may take 6 – 24 hours to become fully functional due to DNS propagation.

 

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Nucleus does offer maintenance. We can design a maintenance program to suit your needs based on the number of updates you think you’ll need. However, as our experience grows, we’ve found it to be more beneficial to empower our clients to update their own sites. This way, you can change your site daily if necessary. Our Smart Site technology can be implemented on almost any web site. For details on this please call (403) 1-888-NUCLEUS (682-5387).


 

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Nucleus provides custom website design and development as well as WordPress, e-commerce and database solutions. We provide domain name registration, graphic creation, and scanning. Nucleus also offers the best in hosting and virtual servers. And of course, we pride ourselves on customer service!


 

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Nucleus provides very personal customer service. We are on a first name basis with almost all of our clients. It’s important for us to make sure you’re satisfied with your website, so we always go the extra mile to meet your needs.


 

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Nucleus provides very personal customer service. We are on a first name basis with almost all of our clients. It’s important for us to make sure you’re satisfied with your website, so we always go the extra mile to meet your needs.

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