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Phone: Residential Features


babyTEL offers a rich set of features including some that are not offered by your telephone company.

Check this page for exciting new features as they are added.

VoIP features

Unified MessagingOnline Account ManagementCall ID Perference
Virtual NumberMultiple DevicesSoftphone
Emergency Backup LineService ContinuityShort Number Dialing
Distinctive Rings

Calling features

Call ReturnCall ID BlockRepeat Dialing
Short Number DialingToll Restriction

Answering features

Call ForwardingCaller IDDo Not Disturb
Mailbox with Unified Messaging
(voice/fax to email)

Talking features

Call HoldConference CallingCall Waiting

N11 services

911 Service811 Service611 Service
411 Service311 Service211 Service

Fax support

Included with all plans

Whether you are a home or business customer, you can send and receive faxes on your babyTEL line. With babyTEL there are no extra fees to use your line for faxing. Simply connect your fax machine to the babyBOX and send or receive faxes as you would with a regular line.

Fax-to-email option

If your line is busy or does not answer, our Unified Messaging service (babyMAIL) can take a fax message and send it to you by email, just as it does with voicemail.

This means you can actually receive faxes, even if you don’t have a fax machine. You get 10 free fax-to-mail pages with every Home Phone or Business plan. If you receive more pages, there will be a small charge of only 3.6¢ per excess page.

Fax-optimized option for heavy faxing needs

If you are a heavy fax user, you can select our “fax-friendly” plan where we’ve optimized the line connection to better suit fax traffic requirements. Visit our enterprise services section to learn more about our fax plan.


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