Email Hosting

E-mail has proven to be an essential communications tool for business and personal use and we have worked hard to continue to improve this service for our clients. Some of the features that we currently offer on all of our e-mail addresses at no additional charge are:

Allowing our clients to access their e-mail through our Webmail facilities, which can be accessed through a normal web browser from anywhere in the world. This service allows our clients to stay in touch with family, friends and associates without having to dial long distance to call home or to retrieve their mail. As long as you have access to the Internet, you can send, receive and reply to your messages using this service. If you do not delete the messages, they will still be waiting for you in your mailbox upon your return. We can also provide a branded solution for your corporate intranet. Contact us for details.

Tired of checking multiple e-mail addresses? We offer all of our e-mail clients the ability to forward any of their current e-mail addresses to an e-mail address of their choice. These can be added and removed at anytime through our online management tools.

Auto-responders are a great way to let people know when you are not around to receive their messages. An auto-responder will automatically send a reply back to anyone that sends a message to your e-mail address. The message can offer further instructions, vacation information or simply a thank you message to notify the sender that you received the message. The message can be changed as often as you like and can be turned on and off at anytime through our online management tools.

All nucleus.com hosted email addresses can support SSL/TLS for IMAP, POP3 and SMTP connections. Please contact technical support at 1-888-466-6336 if you need assistance with the setup.

Email only hosting mailbox size is 250MB per mailbox.  Additional quota per mail box can be added at 100MB increments for $2.95 per 100MB.

All Email only plans are charged by the number of email addresses you require.

Email Hosting Monthly Rates:
  • Single Email Address: $5.00
  • Bulk sold in increments of 10 only
    • 10 to 50 email addresses – $2.95/address
    • 51 to 100 email addresses – $2.50/address
    • 101 to 150 email addresses – $2.25/address
    • 151 to 200 email addresses – $2.00/address
    • 201 to 250 email addresses – $1.75/address
    • Over 251 email addresses – $1.50/address

Additional Email addresses can also be added to any hosting plan at the rates above excluding WordPress hosting.  Size of your mailbox is determined by your hosting plan.

Mailing Lists

Mailing lists allow distribution of messages to a mass number of recipients with very little effort on the part of the sender. There will be one or more addresses assigned to the account as a Moderator. Moderators have the ability to add and remove members from the list and review the current list.

The advantages to mailing lists over sending to a large group of recipients are numerous, but some major ones are as follows:

  • Multiple Moderators can use the same list and any Moderator can quickly add, remove, or review the list allowing for easy management.
  • Any valid Submitter can send emails to all list members without having knowledge of all members of the list. Mailing list type determines who is a Submitter.
  • When sending to over 249 senders messages you will not be added to the spam list.
  • Further configuration can be done to allow custom behavior of the Mailing list.

This is a few, but some very notable advantages to Mailing lists.

Mailing List Features/Configuration

There are multiple ways to have a Mailing list set to send out email. The Mailing list can be set to recognize different senders as valid Submitters. If a valid Submitter sends an email to the mailing list it will be re-sent to all members of the list. Submitters can be set to one or more of the following:

  • List Moderators: When Moderators are the only valid submitters to the list it gives them the greatest amount of control. They will be the only ones allowed to send messages on the list which ensures that the information going out is relevant to the list.
  • List Members: If all Members of a list are able to send messages it is extremely difficult to monitor and you run the risk of people sending out inappropriate material. However, if you require input from multiple people this is a great way to ensure that all members of the list will be able to provide their opinions
  • Anyone: There are many security issues with allowing anyone to send email to a mailing list, so this setup is hardly ever used as it can become a problem if people are not following the mailing list rules.

Another option when setting up the Mailing list is setting the Submitter’s address on sent messages to be hidden. This would simply allow for complete anonymity on the Mailing list. Unless someone decides to give out information about themselves in their e-mails then no member of the list would have any knowledge of who they are.

Mailing List Security/Control

Moderators will be the only ones able to add/edit and remove addresses from mailing lists. This ensures that the security and integrity of the mailing list is maintained. By sending an e-mail message formatted in a particular way, moderators have the ability of maintaining their list no matter where they are located in the world. Moderators have the option to receive an e-mail message whenever any changes are made to the list ensuring the list remains secure. A review option is also available that will e-mail the moderators a list of all addresses on their list.

To have a list setup, we need to know the e-mail addresses of all moderators of the list and we will need a list of e-mail addresses (one address per line) laid out in a text document which we can import into our mail server.

Mailing List Pricing

Pricing depends on the size of the mailing list. A small mailing list comes free with most of our hosting packages. For further information on our mailing list solutions, please contact our Sales Department and they will be more than happy to help you choose the best option for your needs.

For any further information contact one of our Customer Service representatives at 403-209-0000 (Calgary) 780-413-1700 (Edmonton) or 1-888-NUCLEUS. Alternatively you may email our sales department at sales@nucleus.com or fill out the form below.

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Page Notes:

  • Plans and pricing is subject to change without notice.
  • Prices do not include taxes.
  • Nucleus Hosting is a Self-managed environment that provides you with the tools to do almost everything yourself. In the event that you need support please contact us at support@nucleus.com. Please note that Support Cases will be created with a $75 charge unless ruled as issue with hardware in the hosting cluster.
  • Nucleus Special Offers and Limited-Time Promotional Prices are available to new customers only and are only available for the initial first term.

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